Leadership Challenges 


Wednesday ~ May 20, 2020

Agenda has been modified

9:00     Opening Remarks ~Daneen Reese
9:00 - 10:30    Inspired Leaders, Inspired Teams,
Inspired Results!
Keynote Speaker:  Christopher Ridenhour- National Trainer

Have you ever worked side-by-side with a leader or colleague who inspired you, encouraged you, and rocked your professional world?

Their title, certifications or job title had nothing to do with their positive influence on everyone

around them.  Our role models demonstrate authenticity & courage to persist & thrive. As work demands & stresses rise, never has the need to “be the change” been more necessary!

       When we live into and up to our roles as coaches, mentors, and role models, each of us can be the lightning rod that ignites the passions of others. There are several distinct leadership characteristics that transform the cultures of our departments and organizations. We’ll investigate each of them. Like an honest friend, this moving and interactive session, will hold up a professional mirror, and challenge you to reflect on your successes, areas for growth, and the next steps needed for even greater gains.   

       This presentation explores the continuum of change that occurs for individuals who seek out our services and the best way that we can serve this. This presentation will discuss loss, harmful happiness, the transformation of one's self, acceptance, strengths, and a variety of other components that make our residents who they are, and how we fit into their lives. 

Presenter:  Lisa Wolff – The Center for Humanistic Change
10:30 - 11:15    HOPE: Heroin and Opioid Prevention

We are in the midst of the worst drug crisis in US history. Prescription drug and heroin epidemic is front page news and does not discriminate on the basis of age, race or socioeconomic level. You will learn about heroin and opioids and how they are used; recognize signs and symptoms; understand addiction as a brain teaser; and learn effect of use on health, relationships and life.

Facilitator: Julie Phillips -  Positive Resolutions
11:30 - 12:00   Questions for Bureau of Human Services Licensing        

This interactive session will gather pertinent questions from attendees for submission to BHLS on 4/16.                      

12:00 - 1:00     Hot Buffet with our Exhibitors      
1:00 - 2:00      Medical Equipment Procurement:
What is the best DME decision for my resident?
Presenters:  Rory English PT, DTP, GCS and Colin Hunsberger PT, DTP, GCS, CEAA – FOX Rehabilitation

This interactive session will cover the "basics" (proper fit and use) of common DME (canes, walkers, rollators, WCs, bed enablers) and the "decision making" process of identifying need for DME. The "decision making" process portion will focus on the communication and collaboration with your rehab partner and how to leverage their expertise in this realm.

2:00 - 3:00     Investigating Senior Abuse in Pennsylvania 
Presenter:    Denise Getgen – Director of Protective Services –
PA Department of Aging 
3:15 - 4:15      Senior Living Challenges and Opportunities
Presenter: Jonathan Barbieri – Senior VP~ Sales & Marketing ~ The Hearth

Communities need to be proactive and skillful at selling. Which of your marketing products provides the best return? The future of senior living lies in increased communication, branding, innovation, informed and educated teams in a digital, consumer-oriented, population-health-focused era.  This interactive session will provide you with tools for consideration

Thursday ~ May 21, 2020

9:00 - 9:45   Deep Breath, and Smile: How to Conquer Burnout in Health Care
Presenter: Sunny Griffiths – Certified Inclusivity Trainer / Gracious Living Estates

Burnout is prevalent in almost every single job field but can be especially difficult to deal with in the health care setting. A variety of factors play a part in how burnout can creep into, or suddenly enter an employee’s life. This presentation focuses on not only the factors that cause fizzle in employee passion but also takes a glance into the lives of several different health care professionals and the methods that they have found best for keeping their heads above water. From deep breaths to escaping, there are a variety of ways to keep staff from falling in to the ruts of burnout.

9:45 – 10:30 Active Shooter Emergency Plans Follow-up Session
Presenter:  Jim McGinty – Active Shooter Trainer - Allied Universal

Most healthcare facilities practice evacuation drills for fires and protective measures for natural disasters, but far fewer healthcare facilities practice for active shooter situations. To be prepared for an active shooter incident, healthcare facilities should train their staff, in what to expect and how to react.

             10:30     Break        
11:00 – 12:00   For the Love of a Dog….
Understanding a Therapy Dogs Role in Your Community
Presenter:  Gwenevere Marx - Lehigh Valley Dog Training & Behavior

There is no greater love than that of a dog. This animal/human love bond is demonstrated every day in millions of homes around the world and is a powerful common mode of therapy in many long-term health care facilities.  They always invoke pleasant memories of past pets. Everyone benefits from the mere presence of these “canine health care providers” - residents, visitors, and staff. This interactive session will teach us how to work with a trained therapy dog and the human handler. Learn the advantages of having a trained therapy dog visit your community versus a potential untrained dog and

the dangers to your work environment. Attendees will be introduced to     

 3 – 5 different professional working therapy dogs and their professional human handlers.

12:00 – 1:00   LUNCH with Exhibitors
1 – 2:30 Identifying Problems: Solutions Can Save You Money       
Presenter: Peter Barbieri, Esquire

For administrators of assisted living communities, helping residents stay active and healthy while maintaining a high quality of life can be daunting. Many residents are at high risk for injury, irrespective of supervision and assistance levels, and the risk of lawsuits against assisted living communities is, unfortunately, a constant concern. The best way to fight lawsuits is to avoid them in the first place. Steps can be taken in this regard. However, if the community does encounter legal issues, there are also strategies for successfully fighting them.

2:30 – 2:45   Afternoon Break
2:45 – 4:15 p.m. Bureau of Human Services Licensing              
Presenters: Jeanne Parisi - Director BHSL &  Bob Bisignani – BHSL - NE Regional Office

During this interactive 1.5 hours, Jeanne Parisi – Director and NE Regional Director Bob Bisignani will answer

the questions submitted via the round table discussions on Wednesday. Jeanne Parisi will provide insight on any

foreseeable changes.